Posts Tagged ‘ design

Kiss Flights (Flight Options) collapses into administration

Following on from my other post about Sun4U, another UK travel operator has gone bust – this time it’s Flight Options (more commonly known as Kiss Flights). A quick look at the site shows there’s only a holding image on the homepage – but the Google cache reveals a bit more content.

For those of you who’ve been let down by them, here’s their contact details:

Reservations & Customer Services – telephone: 0871 737 4155

sales@kissflights.com
E-mail Sales with pre-booking enquiries, for quotes and group bookings, or setting up an account with us.

customerservices@kissflights.com
E-mail Customer Services with post-booking enquiries, to discuss amendments. General enquiries welcome.

As per my entry on Sun4U, here’s a critical look at their website:

  • No tracking code; there’s no code in the site to tell them how many visitors they were getting…how’re they supposed to measure ROI? No wonder they went bust…
  • Basic design; no crime here (unless you’re the style police), but come on – it hardly encourages me to part with my hard-earned money.
  • All content opens in a new window; If you visit http://www.kissflights.com//CustomerInfo.aspx, clicking on any of the left-nav items opens the content in a new window. Bizarre practice.

Bye bye, Kiss Flights.

Note: According to Wikipedia, Kiss Flights was sold to Flight Options Ltd in January 2009 following the collapse of XL Leisure Group. It was founded by Michael Smith and Paul Moss, who had previously worked at failed tour operator XL Airways which also went into administration in September 2008.

Perhaps it’s time for these people to stop running travel businesses?

Sun4U go into administration

Sun4U collapsed late on 11th August, stranding hundreds (BBC article explains a bit here). The website directs people to call ABTA for more info, and all looks lost.

To be honest though, looking at that website, I’d be VERY hesitant to trust them in the first place:

  • It looks like a dog’s dinner: this isn’t a crime in itself, but the homepage is a complete bombsite – bad Flash animations, little in the way of content, inconsistent wording/capitalisation…it just looks crap.
  • It’s been built entirely in Dreamweaver: again this isn’t a crime, but hardly the hallmark of an industry-standard website.
  • This is a 12-page site (including the homepage) – and the way it’s built means it’s very un-search-friendly…yet it has managed to become Pagerank 2 (I know PR supposedly doesn’t stand for a lot these days, but still)
  • Commented-out code: again, not a crime – but it’s for content that was from Easter….?
  • The Google Analytics tracking code is in the header: definitely not a crime, but it’s meant to go in the footer
  • No robots.txt

All in all, it looked like a bad idea from the outset in my opinion. Bye bye Sun4U.

Site review – bestbuy.co.uk

I spotted a retweet today from a friend that announced Best Buy had iPads in stock. This in iteself isn’t of particular interest to me, but I thought the site could do with the once-over…so I duly headed over there for a look.

How did the site shape up? Are they ‘Best Buy’, or ‘Best Bye-bye’? (AHA DO YOU SEE WHAT I DID THERE? It’s like I’m Anne Robinson or something). This is actually quite a short review, but take a look anyway. Read it over your coffee or something. ;)

Read on!

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Site review: easyjet.com

Firstly, apologies for the silence: Real Life seems to be happening, and Twitter has taken a backseat – as have reviews. Anyway: I’m back! :)

I was recently looking at flights to Greece, and as part of my research phase I visited the ubiquitously-orange EasyJet site…and I bet you can guess what’s coming up next! Yup – Review Time! God, my life’s incredible.

How did it fare? Do the bargain-basement brand values carry through to their site? Read on and find out!

Disclaimer: I’ve used false dates for the purposes of this review – so don’t bother coming to my house to steal my pants on the dates shown in the screenshots. I will be in, and will summarily execute underwear thieves. Unless you come bearing fig rolls, in which case you’ll be robbed of them first – and then executed. Understood? Good.

Another disclaimer: If you don’t like the colour orange, don’t read this article.

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E-Commerce trustmarks

Hello! It’s been a manic few weeks, so apologies for the lack of updates. Here’s something to mull over:

As a regular reader of the eConsultancy blog, the issue of e-commerce trustmarks and their efficacy has become a favourite point of contention of mine.

Trustmarks are small graphics provided by various companies that are meant to increase shoppers’ confidence in the online purchase process. Having read various accounts from both sides of the fence, I’m placing my stake in the ground firmly with this blog post.

Read on to find out where it’s stak’ed!

(is that even a word? it is now.)

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Site redesign: Alamy.com

In the latter months of 2009 Alamy.com, a stock imagery site, ran a competition to redesign their homepage.

That in itself was all well and good: throwing it open to the public and offering cash to the winner is a great way of engaging with their users and – incidentally – getting shitloads of design options created for what is essentially a fraction of the price they’d have had to pay an agency (if you were to include all their associated fees etc).

Anyway, one of the flaws of the competition – in my personal opinion – was that it insisted one use the imagery from the Alamy collection. No real problem in that, but it meant that in order to enter a design which featured imagery, one had to buy the imagery from the site.

That annoyed me, since I was quite willing to create free designs for them – but I’m damned if I’m about to be forced to pay for the privilege. As such, I abandoned the competition with literally a few hours to go ’till the closing date.

Perhaps egotistically, I thought the designs I came up with were ok…so I’ve decided to put them up here to be scrutinised, criticised, and generally pulled apart by anyone who has an opinion – and that should mean you, whoever you are.

Want to see them? Reckon it’s about time I got critique’d myself after I’ve been reviewing all these websites? Fancy an insight into what kind of twisted logic my mind goes through? Read on!

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Review of National Rail (www.nationalrail.co.uk)

Travelling a fair distance (120+ miles) each day getting to and from work means the train is really the only method of transport that works for me. As such, I am a regular visitor to the National Rail site (www.nationalrail.co.uk), and have been for a number of years.

Nationarl Rail logo
Predictably (why else would I be mentioning it?), they’ve recently relaunched it – so I thought I’d share my views of it with you. Does it do the job it sets out to do? Have they taken a step back? Read on!

(Ok so I accept I’m late to the party with this one because eConsultancy have already written an excellent review of the new site – but I’m going to try hard to differentiate, just so you don’t get bored…)

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Review of Associated Press (www.ap.org) site

Whilst looking for some news story providers, I decided to check out the AP (Associated Press) site, www.ap.org. I was after some quick info about news story feeds/aggregation, and possibly some stock imagery.

What happened on my thrilling journey? What was their site like? I know you can’t wait to find out, really. It’s the only thing that’s keeping you going, isn’t it? Admit it. It’s fine.

Read my (admittedly brief) review here!

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TV Licensing (www.tvlicensing.co.uk) site review

Everyone hates paying their TV license. There’s no escaping it, and it’s annoying to think we’re being made to fund the likes of Eastenders and other such guff. So how do they go about achieving this feat online?

I am writing this whilst on the train, so here we have…

A (short) review of www.tvlicensing.co.uk

As mentioned already, the thought of being made to pay for the privilege of watching colour television in our own homes is all sorts of shit – especially when the fee goes towards paying for programs you probably don’t even watch. Does the site support the shit-ness? Does it make you want to part with your money? Or is it like every other quango site? Read on and find out!
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This month’s Web Designer Magazine

It’s self-indulgent, but here you go: I’m in this month’s Web Designer Magazine (issue 163), delivering 100 words of carefully-crafted guff about my favourite worst website.

Web Designer Mag, Issue 163

Web Designer Mag, Issue 163

Can you guess who’s it was?